By booking or using cleaning services from Himalayan Cleaning Service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Himalayan Cleaning Service provides professional cleaning services including:

• Residential cleaning (regular and one-time)
• Commercial cleaning
• Deep cleaning services
• Move-out/move-in cleaning
• Custom cleaning packages

The scope of services will be determined at the time of booking and may vary based on your specific requirements.

• All bookings must be made through our website, phone, or authorized channels
• We will confirm your booking via email or SMS
• Service times are estimates and may vary based on property condition
• You must provide accurate property information and access details
• We reserve the right to refuse service if safety concerns exist

• Prices are quoted based on property size, service type, and specific requirements
• Payment is due upon completion of service unless otherwise arranged
• We accept credit cards, debit cards, and other electronic payment methods
• Prices may be adjusted if property condition differs significantly from booking description
• Additional charges may apply for extra services or special requests

Please see our Cancellation Policy for detailed information about:

• Cancellation notice requirements
• Rescheduling procedures
• Cancellation fees
• Refund policies

As a customer, you agree to:

• Provide safe and clear access to the property
• Secure or remove valuable, fragile, or personal items
• Inform us of any pets, alarms, or special instructions
• Notify us of any hazardous conditions (mold, pests, biohazards)
• Provide accurate information about property size and condition
• Be present or arrange access for our team

We commit to:

• Provide professional and courteous service
• Use quality cleaning products and equipment
• Respect your property and privacy
• Maintain insurance coverage for our operations
• Address any concerns or issues promptly

• Himalayan Cleaning Service carries liability insurance for property damage caused by our negligence
• We are not liable for pre-existing damage or damage to improperly secured items
• Damage claims must be reported within 24 hours of service completion
• Our liability is limited to the actual cost of repair or replacement, up to the service fee paid
• We are not responsible for items not properly disclosed or secured

We strive for 100% customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will work to address your concerns, which may include re-cleaning the affected areas at no additional charge.

We respect your privacy and will keep your personal information confidential. Please see our Privacy Policy for detailed information.

We reserve the right to refuse or terminate service if:

• Safety concerns exist for our staff
• Property conditions are hazardous or significantly misrepresented
• Payment issues or fraud are suspected
• Customer behavior is abusive or inappropriate

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

For questions about these Terms of Service, please contact us: